DELIVERY 
LOCO ABOUT COCOA

HANDMADE CHOCOLATES

Delivery - Loco About Cocoa.

Please be aware that delivery of your beautiful handmade Plymouth chocolates may take longer than the projected times especially at Christmas. Ensure you place your order with plenty of time to spare - we can always write a message on the box asking the recipient not to open it until a certain date, better early than late.

Local Hand Delivery within 4km of Plymouth PL35SD

A flat rate of just £1.50 will be charged for hand deliveries within 5km of PL35SD. If you are within this area, this rate will automatically appear during the checkout process when you get to the delivery options.

(Not available during busy periods such as Christmas)

Standard Rate 2nd Class Signed for (3-5 days) £3.45 
​A rate of £3.45 per address will be charged for 2nd Class Signed for delivery.

(UK main land only).
They will be sent via the Royal Mail and will require a signature upon delivery.
​Normally within 3/5 working days from dispatch - (next working day).
If you need them sooner please email us to see if we can help - perhaps collection.

1st Class Royal Mail Signed for (2-3 days) £4.45
​A rate of £4.45 per address will be charged for 1st Class Signed for delivery. They will be sent via the Royal Mail and will require a signature upon delivery . UK main land only. 2 -3 days from dispatch (next working day).

Express Delivery £8.95.

 Next Working Day from dispatch - (If you order before 2pm, orders will be dispatched the same day, after 2pm they will be dispatched the next working day (in conjunction with Royal Mail delivery dates). 


Please note, we only dispatch orders Monday to Friday (excluding bank holidays). Orders placed on Fridays for next day delivery will NOT be dispatched until the following Monday. UK Mainland only.

Free Collection: 

Free collection is available from 115 PL3 5SD - you can select a convenient time and date during the check out process.

Signature required for deliveries:
We use the Royal Mail 'Signed For' delivery service. Someone MUST be there to sign for the parcel otherwise it will be returned to a local depot. A calling card will be left and it is your responsibility to re-book a delivery date. If you do not contact them within 14 days the parcel will be returned to us. In the event of a failed delivery, Loco About Cocoa can not issue refunds or replacements. 
We will re-send your order but we will have to charge you the standard postage rate.

Allergens

​We follow strict production processes which are EHO approved for our Handmade Chocolates. All of our chocolate gifts are made in the same facility and therefore there is a small risk of cross contamination. Chocolates may contain traces of NUTS  & other ALLERGENS. If you are unsure please contact Adrian for more information.

If for any reason there is a problem with an order that has been received by Loco About Cocoa you will be contacted prior to dispatch.  Payment is taken at the time of order and any cancellations will take approximately 5 days to be refunded.